Effective date: 21 October 2026
1. About these terms
These terms govern use of https://pureflowbio.com, operated by Harish Kumar Thakur, a sole proprietor, under the website brand Pureflow Bio. The supplied GST certificate records the trade name Pureflow Biofloc Innovations and GSTIN 29AGSPT2834R1Z5. The principal place of business is No. 618, 2nd Floor, Vinayaka Layout BDA 80ft Road, Nagarbhavi, Bengaluru, Bengaluru Urban, Karnataka 560072, India. The additional place of business is Industrial Plot No. 248, DIC Layout, Hebbal Industrial Area, Mysuru, Karnataka 570016, India. Please read these terms before using the website. If you do not agree, please stop using it. Any mandatory rights you have under applicable law remain unaffected.
2. Website information and project suitability
The website introduces equipment and services for aquaculture, koi ponds, aquariums and related water-treatment projects. Descriptions and selection guidance are general information. They do not replace a project assessment, approved technical specification, installation instructions or professional engineering advice.
Equipment selection depends on factors such as system volume, water quality, flow, stocking or process load, site conditions, utilities and operating practices. Confirm the exact model, materials, dimensions, duty, compatibility and installation requirements in writing before ordering or relying on a specification. Only use equipment within its approved operating limits.
3. Enquiries, quotations and contracts
Submitting a form, requesting a catalogue or discussing a project does not by itself create an order, reserve equipment or guarantee suitability, price, stock or a delivery date. A supply or service contract is formed only through the acceptance process stated in an agreed written quotation or contract, subject to applicable law.
The applicable quotation or contract should specify the scope, approved specifications, price and taxes, payment milestones, delivery basis, installation and commissioning responsibilities, acceptance criteria, warranty, exclusions, cancellation or return arrangements and after-sales support. Those agreed project terms govern the relevant transaction if they conflict with general website information. These website terms do not create a separate refund policy or warranty.
4. Accuracy, availability and changes
We aim to keep website information accurate and may correct errors or update descriptions and availability. Information can change and an item shown may not be available in every configuration or location. Changes to website content do not by themselves vary an existing contract. Please ask us to confirm any information material to your decision.
5. Your use of the website
Use the website lawfully and provide accurate enquiry details. Do not impersonate another person, submit unlawful content, send spam, introduce malware, attempt unauthorised access, interfere with security or availability, or collect personal information from the website without a lawful basis. You are responsible for having authority to share any project documents or third-party information you submit.
6. Intellectual property and project submissions
Rights in website text, branding, layouts and other content remain with their respective rights holders. You may view the website and retain reasonable copies for evaluating our products and services. Other reproduction, commercial reuse or modification requires the relevant rights holder’s permission, except as allowed by law. Third-party names and marks remain the property of their owners.
You retain your rights in drawings and project material you submit. By sending them, you permit us to use and share them only as reasonably needed to assess and respond to the enquiry or perform an agreed project, subject to the Privacy Policy and any confidentiality agreement. If material requires special confidentiality arrangements, agree those arrangements before sending it.
7. Privacy and third-party services
Our Privacy Policy explains how we handle personal information. Privacy consent, where needed, is requested separately; using this website does not by itself provide consent to unrelated marketing. External websites, embedded services and third-party products have their own terms and privacy practices. Review those terms before using them.
8. Availability and responsibility
We take reasonable care in operating the website but cannot promise uninterrupted access, freedom from errors or suitability of general information for every project. To the extent permitted by applicable law, we are not responsible for loss arising solely from reliance on unconfirmed general website information or interruptions outside our reasonable control.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer rights. Liability and remedies relating to supplied equipment or contracted services are governed by the relevant agreement and mandatory law. These website terms do not impose a blanket waiver of claims or a project liability cap.
9. Restricting access and updating terms
We may restrict access when reasonably necessary to address misuse, security concerns or legal obligations. We may revise these terms by posting an updated version and effective date. Revisions apply prospectively to website use and do not retrospectively amend an existing order or contract without the agreement or legal basis required.
10. Governing law and disputes
These terms are governed by the laws of India, subject to any mandatory protections that apply to you. Please contact us first so we can try to resolve a concern. Courts and other competent forums will have jurisdiction as provided by applicable law.
11. Contact
Pureflow Bio
Legal operator: Harish Kumar Thakur (sole proprietor)
Trade name on supplied GST certificate: Pureflow Biofloc Innovations
GSTIN: 29AGSPT2834R1Z5
Principal place of business: No. 618, 2nd Floor, Vinayaka Layout BDA 80ft Road, Nagarbhavi, Bengaluru, Bengaluru Urban, Karnataka 560072, India
Additional place of business: Industrial Plot No. 248, DIC Layout, Hebbal Industrial Area, Mysuru, Karnataka 570016, India
Email: pureflowbiofloc@gmail.com